Knowledge base · Local SEO checklist

Local SEO checklist per location

Five blocks to tick off for every location, explaining for each point why it matters and how you measure it.

By Gijs Bodenstaff · Updated:

A local SEO checklist per location ensures every location has the same foundation: complete profiles on Google, Apple Maps and Bing, exactly the same NAP everywhere, a dedicated location page, active review management and a monthly measurement. The benchmark by LocalSEOLab.nl and Stichting LODAK (500 profiles, 100 chains) found only 40% were complete. Ticking off the list pays.

How do franchise chains use this checklist for local visibility?

The list is designed to fill one row per location in a spreadsheet or dashboard. Each line is a yes or no with a measurable check. That lets you see straight away which locations have the basics in order and where the gaps are.

Divide the points between head office and franchisee in advance. Brand data, categories and the structure of location pages usually belong centrally. Local photos, bank holiday opening hours and responses to reviews are better handled by the location, with head office as the checker.

Five steps of the local SEO checklist per location: profiles, NAP, location page, reviews and monthly measurement
The five blocks of the checklist, from profile to measurement.

Block 1: are the business profiles of every location complete?

For most chains Google is the first channel, but not the only one. Many iPhone users search via Apple Maps, and Bing Places determines how locations appear in Bing and Bing Maps. Many chains only manage Google and leave the other two to chance. If you want to see how the three differ, read Google, Apple and Bing Maps compared.

Profile checklist per location
CheckpointWhyHow we measure it
Google Business Profile claimed and verifiedWithout verification you cannot change anythingStatus per profile in the management account
Correct primary and additional categoriesDetermines which searches you appear forComparison with the franchise brand's agreed category set
Photos, logo and description per locationImages help customers chooseNumber and date of the most recent photo
Apple Business Connect set upPlace card with photos, opening hours and action buttonsPresence and completeness per location
Bing Places registered and verifiedListing in Bing and Bing MapsStatus per location in the account
Special opening hours filled inOtherwise bank holidays create the wrong expectationsCheck two weeks before every bank holiday

Do not forget Apple and Bing

In Apple Business Connect you manage photos, logo, opening hours, Showcases and action buttons such as booking or making an appointment. Read more about Apple Business Connect for locations. For Microsoft you register locations, verify them and keep them up to date; see your location listings in Bing.

Block 2: is the NAP of every location exactly the same everywhere?

NAP stands for name, address and phone number. Search engines and AI assistants compare that data across many sources. Small differences, such as a house number with or without an addition or an old phone number, make it harder to link the listings to a single location.

Agree one spelling per location and use it everywhere: in profiles, on the location page, in schema and on social media. When a location moves or gets a new number, update everything in one round. AI helps us flag discrepancies across all profiles; a person decides what the correct value is.

Name without additions

Use the real name: franchise brand name plus town, if that is the name on the shopfront. Stuffing extra keywords into the business name may seem clever, but it breaches the platforms' guidelines and makes the data inconsistent.

Block 3: does every location have its own unique page?

Every profile links to a URL. If that points to the homepage for all locations, the search engine misses local context. A separate page per location with unique text, the correct address, opening hours, a map and schema (LocalBusiness with the NAP) creates a strong link between profile and site. How we build those pages is explained under local landing pages with schema.

Unique means more than just swapping the place name. Mention the team, the surroundings, parking or accessibility, and what this location specifically offers. We can prepare draft texts per location with AI, but a person checks them and adds real local details. The page must also load quickly on mobile, because that is where most near me searches happen.

Blocks 4 and 5: how do franchise chains handle reviews and monthly measurement per location?

For customers, reviews are the first proof. Responding shows that the location listens. Of the 100 chains examined, only 6 replied within 24 hours. So agree a fixed response time and invite satisfied customers to share their experience, for example with a QR code at the till.

The final block is measurement. Without a monthly check, a profile quietly falls behind: a changed phone number, a user suggestion that has been applied or photos that have disappeared.

Worksheet for reviews and measurement per location
CheckpointWhyHow we measure it
Response time agreedQuick responses show engagementAverage response time per location
Asking for reviews is part of the customer processWithout asking, few reviews come inNew reviews per month
Negative reviews follow a fixed protocolPrevents emotional or late responsesPercentage answered within the agreed time
Changes by third parties checkedUsers and platforms sometimes change dataMonthly comparison with the agreed NAP
Actions per profile trackedShows whether visibility delivers resultsCall clicks, direction requests and website clicks
Rankings for local keywordsFlags drops before revenue noticesFixed keyword set per location

From checklist to dashboard

If you fill in the points every month, after a few months you have a trend per location. Which figures to choose for that is covered in KPIs for online marketing per location.

How much work is it to roll out the checklist across a chain? A fictional example

Take a fictional chain with 40 locations. After the baseline measurement, the basics turn out to be in order at some locations and not at others. The table shows how you divide the backlog between a pilot and a rollout. All numbers are fictional.

Fictional example: checklist score across 40 locations
BlockIn order (fictional)Not in order (fictional)Approach
Google Business Profile complete1822Pilot with 10 locations, then the rest
Apple Business Connect436Set up centrally in one round
Bing Places634Register and verify centrally
NAP identical everywhere2515Correct discrepancies per source
Dedicated location page040Template with unique local text
Reviews answered within the agreed time832Protocol and division of tasks

What it costs

If you want to outsource this, Basic (€199 per month for each location) covers profile management, NAP monitoring and a monthly report. Growth adds review management, and Full service adds local landing pages and GEO as well. For 40 fictional locations on Basic that comes to 40 x €199 = €7,960 per month excl. VAT.

Where do franchisors start with local SEO for their locations?

Start with the baseline measurement, not with new content. Only once you know which locations are falling behind and where can you prioritise. You can do that by requesting a no-obligation scan. The management itself falls under Google Business Profile management, supplemented with Apple and Bing.

You will find in-depth material on local SEO specifically for chains at franchiseseo.nl. More practical articles are in the knowledge base for franchise marketers.

What does a location outside the Google Maps top 3 cost you?

This calculation uses Dutch figures instead of American click-through rates. The average revenue per franchise location comes from the Dutch Franchise Association (NFV) statistics, reference year 2025. Nobody can say in advance exactly how much revenue a location loses without a top position in Google Maps, with a Google Business Profile that is not in order, or without proper review management. So you calculate a scenario per cause: a few percent of revenue going to a more visible competitor. Add them up and you see the combined cost.

Worked example per sector: what 1% or 3% less revenue per location per year costs
SectorRevenue per location per year1% revenue missed3% revenue missedGrowth package (€4,800 a year) as share of revenue
All sectors (average)€1,445,000€14,450€43,3500.33%
Services€480,000€4,800€14,4001%
Hospitality€1,230,000€12,300€36,9000.39%
Health care€1,270,000€12,700€38,1000.38%
Non-food retail€1,750,000€17,500€52,5000.27%
Food retail€2,910,000€29,100€87,3000.16%
Other brands€680,000€6,800€20,4000.71%

Revenue missed per location per year: - (per day -)

Revenue missed for all locations together per year: -

Package cost for all locations per year: -

The package pays for itself if each location wins back - of its revenue.

  • 6 of the 100 largest Dutch franchise chains reply to a Google review within 24 hours; the average response time is 6.8 days and 90% has no demonstrable review management process.
  • Only 40% of the 500 Google Business Profiles examined is fully completed.
  • In the measurement one review was viewed around 15,000 times on average: an unanswered complaint stays visible to thousands of people.
  • 42% of consumers would rather not do business with a company that never replies to reviews (BrightLocal 2026).

Sources: NFV Franchise Statistics, reference year 2025 (34,937 locations, €50.5 billion revenue); Local SEO Franchise Benchmark 2026 (100 largest chains, 500 profiles); sector model on franchiseseo.nl (in Dutch). The percentages are scenarios you choose, not a measurement or a promise. We do not promise rankings or revenue.

Questions about the local SEO checklist for locations

Who fills in the local SEO checklist: head office or the location?
Preferably both together, with fixed tasks. Head office looks after brand data, categories, NAP and the location pages. The location supplies local photos, reports changed opening hours and responds to reviews within the agreed time. Head office checks monthly that everything is correct. In the checklist, note for each point who is responsible.
Why are Apple Maps and Bing Places on a local SEO checklist?
Because customers do not only use Google. Many iPhone users open Apple Maps, and through Bing Places locations appear in Bing and Bing Maps. Many chains only manage Google, so data on Apple and Bing can be outdated or incomplete. By setting up both centrally, the correct location data appears there too.
What does NAP mean and why must it be identical everywhere?
NAP stands for name, address and phone number. Search engines and AI assistants combine data from many sources. If the spelling differs, it is less certain which listings belong together. So agree one fixed spelling per location and use it in profiles, on the website, in schema and on social media.
Can I put keywords in the name of a location profile?
No. Use the name as it appears on the shopfront and in official documents, for example franchise brand name plus town. Extra keywords in the name breach the platforms' guidelines. That can cause problems with the profile. Keywords belong in categories, the description and on the location page.
How unique does the text on a location page need to be?
Unique enough that the page says something no other location page says. Only swapping the place name is not enough. Describe the team, accessibility, parking, the surroundings and what this location specifically offers. AI can create a draft, but a person adds real local details and checks everything.
How often should you go through the checklist per location again?
Monthly for the checkpoints that can change, such as NAP, opening hours, photos and review responses. Profiles are sometimes changed by users or by the platform itself. Two weeks before bank holidays you check the special opening hours as an extra step. Large items such as the location page are reviewed in depth at least once a year.
Which point on the checklist usually delivers results fastest?
Completing the Google Business Profile, followed by quick responses to reviews. Among the benchmark chains only 40% of profiles were complete, and six out of a hundred chains replied to reviews within a day. That is often where a quick improvement lies, without first having to create new content.
How do you deal with a location that moves or closes?
When a location moves, you update the address in Google, Apple, Bing, on the location page and in schema in one round. Then check whether old listings elsewhere have been updated. When a location closes, mark the profile as permanently closed instead of deleting it, and refer visitors on the website to the nearest location.
Does local SEO also affect visibility in AI assistants?
Yes. AI assistants use business profiles, websites and reviews, among other things, as sources. Consistent NAP, complete profiles and location pages with schema make it easier to recognise and name a location correctly. We test this with fixed questions per region and so see whether the franchise brand or location is mentioned.
Can I test the checklist at a few locations first?
Yes, we recommend it. Choose a group of locations in different settings, run through the checklist in full and measure for a few months. That shows you which tasks suit the location, where the process stalls and what it delivers. You then roll out the adjusted approach across the whole chain.

Sources

Portrait of Gijs Bodenstaff, founder of Franchise Marketing Bureau in Utrecht and author of this page about Local SEO checklist

Gijs Bodenstaff
Franchise marketer, local SEO and GEO specialist, author

Request the free visibility scan and see per location which checklist points are still open.